Warranty and service
Information about the service and warranty conditions can be found in the download area for the product at www.kostal-solar-electric.com.
For service information and in the event of parts being needed, we require your device type and the serial number. You will find this information on the type plate on the exterior of the housing.
If you have any questions about the wallbox, please contact your relevant service partner or our service hotline:
- Germany and other countries (language: German, English):
+49 (0)761 477 44-222 - Switzerland:
+41 32 5800 225 - France, Belgium, Luxembourg:
+33 16138 4117 - Greece:
+30 2310 477 555 - Italy:
+39 011 97 82 420 - Poland:
+48 22 153 14 98 - Spain, Portugal (language: Spanish, English):
+34 961 824 927
Spare parts
If spare parts or accessories are required for troubleshooting, use only original spare parts and accessories manufactured and/or approved by the manufacturer.