Event codes

 

Event code

Red LED

Type of event

Description/possible cause

Action

5002

Flashing

System fault

Fused DC main relay detected

Restart the device 2

5003

Flashing

System fault

Fused DC main relay detected

Restart the device 2

5005

Flashing

System fault

Fused DC main relay detected

Restart the device 2

5006

Flashing

System fault

Relay or activation potentially defective

Restart the device 2

5008

Flashing

Excess temperature

Excess temperature, AC/DC power level

Switch off device and allow to cool off. Check installation conditions and fan 2

5009

Flashing

Excess temperature

Excess temperature, processor

Switch off device and allow to cool off. Check installation conditions and fan 2

5010

Flashing

System fault

Relay or activation potentially defective

Restart the device 2

5011

Flashing

System fault

Relay or activation potentially defective

Restart the device 2

5012

Lit up

External generator fault

Overvoltage on PV generator

Check generator installation/layout 2

5013

Off

Information

Power curtailment due to external specifications (grid operator)

No action necessary 2

5014

Off

Information

Power curtailment due to a grid fault (increased grid frequency)

No action necessary(1)

5016

Lit up

External generator fault

Overvoltage at PV generator DC(1)

Check generator installation/layout 2

5018

Lit up

External generator fault

Overvoltage on PV generator DC2

Check generator installation/layout 2

5020

Lit up

External generator fault

Overvoltage on PV generator DC3

Check generator installation/layout 2

5022

Flashing

Excess temperature

Excess temperature, AC/DC power level

Switch off device and allow to cool off. Check installation conditions and fan 2

5023

Lit up

Battery malfunction

Incorrect battery type selected

Set the right battery type in the inverter.

5024

Flashing

System fault

Hardware error

Restart the device 2

5025

Flashing

System fault

Hardware error

Restart the device 2

5026

Flashing

System fault

Hardware error

Restart the device 2

5035

Lit up

System fault

Internal system fault

Check generator installation/layout 2

5040

Flashing

External generator fault

Overcurrent event on DC string (1)

Check generator installation/layout 2

5041

Flashing

External generator fault

Overcurrent event on DC string 2

Check generator installation/layout((1))

5042

Flashing

External generator fault

Overcurrent event on DC string 3

Check generator installation/layout 2

5043

Lit up

External generator fault

Overcurrent event on generator

Check generator installation/layout 2

5046

Lit up

Battery communication fault

Internal communication error

Restart the device 2

5049

Lit up

Excess temperature

Excess temperature, processor

Switch off device and allow to cool off. Check installation conditions and fan 2

5050

Off

External grid fault

Power limitation due to a grid fault

No action necessary. 2

5052

Off

Information

Overcurrent on the PV generator

Check generator installation/layout 2

5055

Lit up

External grid fault

Residual current too high

There may be a weather-related problem. Check inverter/generator installation2 Check generator insulation resistance. Potential PV generator error (too many PV modules).

5057

Lit up

External grid fault

Insulation resistance too low

There may be a weather-related problem. Check inverter/generator installation 2

5059

Off

External grid fault

Grid conditions are not within the valid range

No action necessary. If the error occurs frequently, check installation and associated grid values.

5061

Off

External grid fault

Grid conditions are not within the valid range

No action necessary. If the error occurs frequently, check installation and associated grid values.

5062

Off

External grid fault

Grid conditions are not within the valid range

No action necessary. If the error occurs frequently, check installation and associated grid values.

5063

Off

External grid fault

Grid conditions are not within the valid range

No action necessary. If the error occurs frequently, check installation and associated grid values.

5064

Off

External grid fault

Grid conditions are not within the valid range

No action necessary. If the error occurs frequently, check installation and associated grid values.

5065

Off

External grid fault

Grid conditions are not within the valid range

No action necessary. If the error occurs frequently, check installation and associated grid values.

5066

Off

External grid fault

Grid conditions are not within the valid range

No action necessary. If the error occurs frequently, check installation and associated grid values.

5067

Lit up

External grid fault

Device error

No action necessary(1)

5069

Lit up

System fault

Device error

No action necessary. 2

5070

Lit up

System fault

Hardware error

Contact support

5071

Lit up

System fault

Hardware error

There may be a weather-related problem. Check inverter/generator installation 2

5072

Lit up

System fault

Hardware error

Contact support

5073

Lit up

System fault

Hardware error

Contact support

5074

Lit up

Excess temperature

Temperature of inverter is too high

Restart the device 2

5075

Lit up

External grid fault

Overcurrent, AC grid

Restart the device 2

5077

Off

Off

Information

Power curtailment due to external specifications (grid operator) 2

5078

Off

Information

Power curtailment due to external specifications (grid operator)

No action necessary 2

5084

Lit up

System fault

Sensor information cannot be retrieved

Restart the device 2

5085

Lit up

System fault

Internal system error

Restart the device 2

5086

Lit up

System fault

Internal system error

Restart the device 2

5087

Flashing

Battery communication fault

Communication cable to battery faulty

Restart the device 2

5088

Flashing

Battery malfunction

Battery faulty

Restart the device 2

5089

Flashing

Battery malfunction

Battery faulty

Restart the device 2

5090

Flashing

Energy meter fault

Energy meter faulty

Restart the device 2

5091

Lit up

External generator fault

Negative voltage on PV generator 0

Check generator installation/layout 2

5092

Lit up

External generator fault

Negative voltage on PV generator 1

Check generator installation/layout 2

5093

Lit up

External generator fault

Negative voltage on PV generator 2

Check generator installation/layout 2

5094

Lit up

External generator fault

Negative voltage on PV generator 3

Check generator installation/layout 2

5095

Flashing

Battery malfunction

Problem with battery connection

Check battery connection. Restart the device 2

5096

Lit up

External grid fault

External grid fault

Restart the device 2

5097

Lit up

Battery communication fault

Communication cable to battery faulty

Check MODBUS communication cable between inverter and battery 2

5098

Lit up

System fault

Internal system error

Check generator installation/layout 2

6004

Flashing

Fan fault

Fan unit dirty

Check/clean fan 2

6005

Flashing

Fan fault

Fan unit dirty

Check/clean fan 2

6006

Lit up

System fault

Sensor information cannot be retrieved

Check connection to energy meter 2

6007

Lit up

System fault

Internal system fault

Contact support

6009

Lit up

Battery communication fault

Communication cable to battery faulty

Check communication cable to the battery 2

6010

Lit up

Fan fault

Fan unit defective

Check fan 2

6011

Lit up

Fan fault

Fan unit dirty or defective

Check/clean fan 2

6012

Lit up

Fan fault

Fan unit dirty or defective

Check/clean fan 2

6013

Lit up

Fan fault

Fan unit dirty or defective

Check/clean fan 2

6014

Lit up

Energy meter fault

Parameter fault

The KOSTAL Smart Meter's firmware is not up to date. Update firmware. Contact the Support team

6015

Lit up

Battery communication fault

Communication cable to battery faulty

Check communication cable to the battery.

6017

Lit up

Fan fault

Fan unit dirty or defective.

Check/clean fan.

6018

Lit up

Battery malfunction

The battery system is sending an unknown error.

Contact the Support team.

6202

Lit up

Internal parameterisation fault

Hardware error

Contact support

6203

Lit up

Battery malfunction

Hardware error

Contact support

6204

Lit up

Battery malfunction

Hardware error

Contact support

6205

Lit up

Battery malfunction

Communication cable to battery faulty

Check communication cable to the battery 2

6206

Lit up

Battery malfunction

Communication cable to battery faulty

Check communication cable to the battery 2

6207

Lit up

Battery malfunction

Hardware error

Contact support

6208

Lit up

Battery malfunction

Hardware error

Contact support

6209

Lit up

Battery malfunction

Ambient temperature too high

Switch off device and allow to cool off. Check installation conditions 2

6210

Lit up

Battery malfunction

Communication cable to battery faulty

Check communication cable to the battery 2

6211

Lit up

Battery malfunction

Communication cable to battery faulty

Check communication cable to the battery 2

6212

Lit up

Battery malfunction

Hardware error

Contact support

6213

Lit up

Battery malfunction

Fuses defective or wiring error

Check/replace fuses. Check wiring 2

6214

Lit up

Battery malfunction

Fuses defective or wiring error

Check/replace fuses. Check wiring 2

6215

Lit up

Battery malfunction

Internal system error

Check device installation on AC side

6250

Lit up

Battery malfunction

Internal system error

No action necessary 2

6251

Lit up

Battery malfunction

Internal system error

No action necessary 2

6252

Lit up

Battery malfunction

Internal system error

Battery needs to be charged via generators

6253

Lit up

Battery malfunction

Internal system error

Contact support

6254

Lit up

Battery malfunction

Ambient temperature too high

Reduce ambient temperature. Check installation conditions

6255

Lit up

Battery malfunction

Ambient temperature too high or problem with temperature measurement

Contact support

6256

Lit up

Battery malfunction

Ambient temperature too high

Reduce ambient temperature. Check installation conditions

6257

Lit up

Battery malfunction

Ambient temperature too low or problem with temperature measurement

Contact support

6258

Lit up

Battery malfunction

Internal system error

No action necessary 2

6259

Lit up

Battery malfunction

Hardware error

Contact support

6260

Lit up

Battery malfunction

Internal system error

No action necessary 2

6261

Lit up

Battery malfunction

Hardware error

Contact support

6262

Lit up

Battery malfunction

Incorrect number of modules set

Correct the number of modules

6263

Lit up

Battery malfunction

Hardware error

Contact support

6264

Lit up

Battery malfunction

Hardware error

Contact support

6265

Lit up

Battery malfunction

Interruption on communication cables or incorrect number of modules set

Check communication cables, correct the number of modules 2

6266

Off

Information

Internal system error

No action necessary 2

6267

Off

Information

Internal system error

No action necessary 2

6268

Lit up

Battery malfunction

Hardware error

Contact support

6300

Lit up

Battery malfunction

Charging was prevented too late.

Wait for discharging, increase home consumption.

6301

Lit up

Battery malfunction

Charging was prevented too late.

Wait for discharging, increase home consumption.

6302

Lit up

Battery malfunction

Discharging was prevented too late or the system went into deep discharge via self-consumption.

Battery needs to be charged via generators.

6303

Lit up

Battery malfunction

Discharging was prevented too late or the system went into deep discharge via self-consumption.

Contact the Support team

6304

Lit up

Battery malfunction

Ambient temperature too high or problem with temperature measurement.

Reduce ambient temperature. Check installation conditions.

6305

Lit up

Battery malfunction

Ambient temperature too high or problem with temperature measurement.

Contact the Support team.

6306

Lit up

Battery malfunction

Ambient temperature too high or problem with temperature measurement.

Check ambient temperature.

6307

Lit up

Battery malfunction

Ambient temperature too high or problem with temperature measurement.

Contact the Support team.

6308

Lit up

Battery malfunction

Incorrect current measurement.

No action necessary.

6309

Lit up

Battery malfunction

Inverter defective or BMU current measurement defective.

Contact the Support team.

6310

Lit up

Battery malfunction

Incorrect current measurement.

No action necessary.

6311

Lit up

Battery malfunction

Inverter defective or BMU current measurement defective.

Contact the Support team.

6312

Lit up

Battery malfunction

Incorrect number of modules set.

Correct the number of modules. Completely disconnect system (AC/DC) and restart.

6313

Lit up

Battery malfunction

Short circuit on DC cables or relay error in the BMU.

Completely disconnect system (AC/DC) and restart.

6314

Lit up

Battery malfunction

Old and new battery modules have been used together or cell defect.

Contact the Support team.

6315

Lit up

Battery malfunction

Interruption on communication cables or incorrect number of modules set.

No action necessary.

6316

Off

Battery malfunction

Software renewed.

No action necessary.

6317

Off

Battery malfunction

Restart launched.

No action necessary.

6318

Lit up

Battery malfunction

Charging relay defective or communication error or very low or very high cell voltage.

Contact the Support team.

6319

Lit up

Battery malfunction

Fused relay contacts.

Contact the Support team.

6320

Lit up

Battery malfunction

Defective cabling or hardware defect

Contact the Support team.

 

1) If the error occurs several times/persistently, please contact the Support team.