General information

There is no need to take action when an event occurs occasionally or only briefly and the device resumes operation. When an event persists or recurs frequently, the cause must be determined and rectified.

DANGER

Risk of death due to electrical shock and discharge!

Life-threatening voltages are present in the device. Only a qualified electrician may open and perform work on the device.

If there is a persistent event, the device interrupts the feed-in and switches off automatically.

• Check whether the DC switch or the external DC voltage separator has been switched off.
• Check whether the event is due to a mains power failure, or whether the fuse between the feed meter and the inverter has tripped.

If the fuse has tripped, notify the installer. If there is a power failure, simply wait until the grid operator has corrected the fault.

If the event lasts only a short time (grid fault, overheating, overload, etc.), then the inverter will automatically resume operation as soon as the event has been resolved.

If the event persists, notify your installer or the manufacturer's customer support team.

Provide the following information:

• Device type and serial number. You will find this information on the type plate on the exterior of the housing.
• Description of fault (LED indicator and display message).

The type of event can be determined using the message on the display or Webserver <Code> <Fault type> and the following table.

For events that are not listed in the table, please contact the Service team.