Event codes
Event code | Red LED | Type of event | Description/possible cause | Action |
|---|---|---|---|---|
1002 | Flashing | Excess temperature | Excess temperature, AC/DC power level. | Switch off device and allow to cool off. Check installation conditions and fan. |
1003 | Flashing | Excess temperature | Excess temperature, processor. | Switch off device and allow to cool off. Check installation conditions and fan. |
1004 | Flashing | Excess temperature | Excess temperature, AC/DC power level. | Switch off device and allow to cool off. Check installation conditions and fan. |
1006 | Lit up | Excess temperature | Excess temperature, processor | Switch off device and allow to cool off. Check installation conditions and fan. |
1007 | Lit up | Installation error | Voltage at PV generator 1 too high | Check generator installation/layout. |
1008 | Lit up | Installation error | Voltage at PV generator 2 too high | Check generator installation/layout. |
1009 | Lit up | Installation error | Voltage at PV generator 3 too high | Check generator installation/layout. |
1010 | Lit up | Installation error | Voltage at PV generator 4 too high | Check generator installation/layout. |
1011 | Off | Information | Overcurrent on the PV generator | Check generator installation/layout. There may be a weather-related problem. Check inverter/generator installation 2. |
1012 | Lit up | Installation error | Negative voltage at PV generator 1. | Check generator installation/layout 2. |
1013 | Lit up | Installation error | Negative voltage at PV generator 2. | Check generator installation/layout 2. |
1014 | Lit up | Installation error | Negative voltage at PV generator 3. | Check generator installation/layout 2. |
1015 | Lit up | Installation error | Negative voltage at PV generator 4. | Check generator installation/layout 2. |
1016 | Lit up | Installation error | Reverse polarity at strings and/or strings have been swapped. | Check generator installation/layout and resolve error. |
1020 | Lit up | External generator fault | Internal system fault | Check generator installation/layout 2. |
1022 | Off | Information | Power curtailment due to external specifications (grid operator) | No action necessary 2. |
1023 | Off | Information | Power curtailment due to a grid fault (increased grid frequency) | No action necessary 2. |
1024 | Off | External grid fault | Power limitation due to a grid fault | Support. |
1025 | Lit up | External grid fault | No connection to public grid present | Establish connection to public grid (check fuse, etc.) |
1029 | Lit up | Battery communication fault | Internal communication error | Restart the device. 2 |
1031 | Flashing | Battery communication fault | Communication cable to battery faulty | Restart the device. 2 |
1032 | Flashing | Battery malfunction | Battery faulty | Restart the device. 2 |
1033 | Flashing | Battery malfunction | Battery faulty | Restart the device. 2 |
1034 | Flashing | Energy meter fault | Energy meter faulty. | Restart the device. 2 |
1036 | Off | Battery communication fault | Communication cable to battery faulty. | Check MODBUS communication cable between inverter and battery. 2 |
1037 | Off | Defective overvoltage protection | Internal DC overvoltage protection module is defective. Lightning strike nearby. | Replace the DC overvoltage protection module. |
1039 | Lit up | System fault | Residual current too high. The problem could be impacted by the weather. | Check installation. |
1041 | Lit up | System fault | DC residual current detected. | If the event persists, please contact the Support team |
1042 | Lit up | System fault | Hardware error | Contact support |
1043 | Lit up | System fault | Hardware error | Contact the Support team. |
1044 | Lit up | System fault | Insulation resistance lower than the normative limit value. Error can also occur with intact insulation if N and PE are not connected. | Check the PV generator's insulation. The problem could be impacted by the weather. Check the installation of the inverter on the grid side. This problem can be caused by network cables, especially N and PE cables, that are not connected well. |
1046 | Off | System fault | Public grid error | Wait until the public grid is within the normative limits. |
1047 | Off | System fault | Public grid error | Wait until the public grid is within the normative limits. |
1048 | Off | System fault | Public grid error | Wait until the public grid is within the normative limits. |
1049 | Off | System fault | Public grid error | Wait until the public grid is within the normative limits. |
1050 | Off | System fault | Public grid error | Wait until the public grid is within the normative limits. |
1051 | Off | System fault | Public grid error | Wait until the public grid is within the normative limits. |
1052 | Off | System fault | Public grid error | Wait until the public grid is within the normative limits. |
1053 | Lit up | System fault | Hardware defect | Contact the Support team. |
1054 | Lit up | System fault | Public grid error | Wait until the public grid is within the normative limits. |
1055 | Lit up | System fault | Hardware defect | Contact the Support team. |
1056 | Off | System fault | Public grid error | Wait until the public grid is within the normative limits. |
1057 | Off | System fault | Public grid error | Wait until the public grid is within the normative limits. |
1058 | Lit up | System fault | Voltage at battery input too high. | Please contact your installer. |
1060 | Lit up | System fault | Hardware defect | Contact the Support team. |
1061 | Off | System fault | External shutdown detected at the digital inputs. | Wait until the external signal has been cancelled. |
1064 | Lit up | System fault | At least one relay is fused. | Restart the device. |
1065 | Lit up | System fault | At least one relay cannot be actuated. | Restart the device. If the event occurs persistently, contact the Support team. |
1071 | Lit up | System fault | Internal error | Restart the device. If the event occurs persistently, contact the Support team. |
1073 | Lit up | System fault | Internal error | Restart the device. If the event occurs persistently, contact the Support team. |
1100 | Lit up | System fault | Hardware defect | Contact the Support team. |
1101 | Lit up | System fault | Internal temperature error. | Switch off device and allow to cool off. Check installation conditions and fan. |
1106 | Off | System fault | Hardware defect | Contact the Support team. |
1118 | Lit up | System fault | Overvoltage occurred in AC grid. | No action necessary. |
6006 | Lit up | System fault | Sensor information cannot be retrieved | Check connection to energy meter 2 |
6009 | Lit up | Battery communication fault | Communication cable to battery faulty | Check communication cable to the battery 2 |
6010 | Lit up | Fan fault | Fan unit defective | Check fan 2 |
6011 | Lit up | Fan fault | Fan unit dirty or defective | Check/clean fan 2 |
6012 | Lit up | Fan fault | Fan unit dirty or defective | Check/clean fan 2 |
6013 | Lit up | Fan fault | Fan unit dirty or defective | Check/clean fan 2 |
6014 | Lit up | Energy meter fault | Parameter fault | The KOSTAL Smart Meter's firmware is not up to date. Update firmware. Contact the Support team |
6015 | Lit up | Battery communication fault | Communication cable to battery faulty | Check communication cable to the battery. |
6016 | Lit up | Defective overvoltage protection | Lightning strike nearby | Replace overvoltage protection module |
6017 | Lit up | Fan fault | Fan unit dirty or defective. | Check/clean fan. |
6018 | Lit up | Battery malfunction | The battery system is sending an unknown error. | Contact the Support team. |
6019 | Lit up | Note | Overload during backup mode. | Do not switch on devices that have high consumption during backup mode. |
6020 | Lit up | System fault | Wire breakage in signal cable backup switch or switch box | Check and repair cable connection. |
6021 | Lit up | Note | The public grid has failed. The inverter is ready to start backup mode. | Put backup switch in "House/Battery" position. |
6022 | Lit up | Note | The public grid is available again. The inverter can be changed back to normal mode. | Put backup switch in "Grid" position. |
6023 | Lit up | System fault | The inverter detects the "Backup" switch position in normal mode. | Put backup switch back into "Grid" position. |
6024 | Lit up | System fault | The control signal statuses "In1" and "Relay" are not plausible. | Please acknowledge the message. If the event occurs again, get the installer to check the condition and cabling of the switch box. |
6250 | Lit up | Battery malfunction | Internal system error | No action necessary 2 |
6251 | Lit up | Battery malfunction | Internal system error | No action necessary 2 |
6252 | Lit up | Battery malfunction | Internal system error | Battery needs to be charged via generators |
6253 | Lit up | Battery malfunction | Internal system error | Contact support |
6254 | Lit up | Battery malfunction | Ambient temperature too high | Reduce ambient temperature. Check installation conditions |
6255 | Lit up | Battery malfunction | Ambient temperature too high or problem with temperature measurement | Contact support |
6256 | Lit up | Battery malfunction | Ambient temperature too high | Reduce ambient temperature. Check installation conditions |
6257 | Lit up | Battery malfunction | Ambient temperature too low or problem with temperature measurement | Contact support |
6258 | Lit up | Battery malfunction | Internal system error | No action necessary 2 |
6259 | Lit up | Battery malfunction | Hardware error | Contact support |
6260 | Lit up | Battery malfunction | Internal system error | No action necessary 2 |
6261 | Lit up | Battery malfunction | Hardware error | Contact support |
6262 | Lit up | Battery malfunction | Incorrect number of modules set | Correct the number of modules |
6263 | Lit up | Battery malfunction | Hardware error | Contact support |
6264 | Lit up | Battery malfunction | Hardware error | Contact support |
6265 | Lit up | Battery malfunction | Interruption on communication cables or incorrect number of modules set | Check communication cables, correct the number of modules 2 |
6266 | Off | Information | Internal system error | No action necessary 2 |
6267 | Off | Information | Internal system error | No action necessary 2 |
6268 | Lit up | Battery malfunction | Hardware error | Contact support |
6300 | Lit up | Battery malfunction | Charging was prevented too late. | Wait for discharging, increase home consumption. |
6301 | Lit up | Battery malfunction | Charging was prevented too late. | Wait for discharging, increase home consumption. |
6302 | Lit up | Battery malfunction | Discharging was prevented too late or the system went into deep discharge via self-consumption. | Battery needs to be charged via generators. |
6303 | Lit up | Battery malfunction | Discharging was prevented too late or the system went into deep discharge via self-consumption. | Contact the Support team |
6304 | Lit up | Battery malfunction | Ambient temperature too high or problem with temperature measurement. | Reduce ambient temperature. Check installation conditions. |
6305 | Lit up | Battery malfunction | Ambient temperature too high or problem with temperature measurement. | Contact the Support team. |
6306 | Lit up | Battery malfunction | Ambient temperature too high or problem with temperature measurement. | Check ambient temperature. |
6307 | Lit up | Battery malfunction | Ambient temperature too high or problem with temperature measurement. | Contact the Support team. |
6308 | Lit up | Battery malfunction | Incorrect current measurement. | No action necessary. |
6309 | Lit up | Battery malfunction | Inverter defective or BMU current measurement defective. | Contact the Support team. |
6310 | Lit up | Battery malfunction | Incorrect current measurement. | No action necessary. |
6311 | Lit up | Battery malfunction | Inverter defective or BMU current measurement defective. | Contact the Support team. |
6312 | Lit up | Battery malfunction | Incorrect number of modules set. | Correct the number of modules. Completely disconnect system (AC/DC) and restart. |
6313 | Lit up | Battery malfunction | Short circuit on DC cables or relay error in the BMU. | Completely disconnect system (AC/DC) and restart. |
6314 | Lit up | Battery malfunction | Old and new battery modules have been used together or cell defect. | Contact the Support team. |
6315 | Lit up | Battery malfunction | Interruption on communication cables or incorrect number of modules set. | No action necessary. |
6316 | Off | Battery malfunction | Software renewed. | No action necessary. |
6317 | Off | Battery malfunction | Restart launched. | No action necessary. |
6318 | Lit up | Battery malfunction | Charging relay defective or communication error or very low or very high cell voltage. | Contact the Support team. |
6319 | Lit up | Battery malfunction | Fused relay contacts. | Contact the Support team. |
6320 | Lit up | Battery malfunction | Defective cabling or hardware defect | Contact the Support team. |
6500 | Lit up | Battery malfunction | Internal system error | No action necessary 2 |
6501 | Flashing | Battery malfunction | Internal system error | Battery needs to be charged via generators. |
6504 | Flashing | Battery malfunction | Internal system error | No action necessary 2 |
6505 | Flashing | Battery malfunction | Internal system error | No action necessary 2 |
6506 | Flashing | Battery malfunction | Internal system error | No action necessary 2 |
6507 | Flashing | Battery malfunction | Internal system error | No action necessary 2 |
6508 | Flashing | Battery malfunction | Internal system error | No action necessary 2 |
6510 | Flashing | Battery malfunction | Ambient temperature too high | Check ambient temperature and installation conditions. |
6511 | Flashing | Battery malfunction | Ambient temperature too low | Check ambient temperature and installation conditions. |
6512 | Flashing | Battery malfunction | Internal system error | No action necessary 2 |
6520 | Flashing | Battery malfunction | Internal system error | No action necessary 2 |
6530 | Lit up | Battery malfunction | Charging was prevented too late. | Wait for discharging, increase home consumption. |
6531 | Lit up | Battery malfunction | Discharging was prevented too late or the system went into deep discharge via self-consumption. | Battery needs to be charged. |
6534 | Lit up | Battery malfunction | Hardware error | Contact the Support team. |
6535 | Lit up | Battery malfunction | Hardware error | Contact the Support team. |
6536 | Lit up | Battery malfunction | Hardware error | Contact the Support team. |
6537 | Lit up | Battery malfunction | Hardware error | Contact the Support team. |
6538 | Lit up | Battery malfunction | Hardware error | Contact the Support team. |
6539 | Lit up | Battery malfunction | Hardware error | Contact the Support team. |
6540 | Lit up | Battery malfunction | Ambient temperature too high | Check ambient temperature and installation conditions. |
6541 | Lit up | Battery malfunction | Ambient temperature too low | Check ambient temperature and installation conditions. |
6542 | Lit up | Battery malfunction | Hardware error | Contact the Support team. |
6543 | Lit up | Battery malfunction | Internal system error | No action necessary 2 |
6550 | Lit up | Battery malfunction | Internal system error | No action necessary 2 |
6554 | Lit up | Battery malfunction | Hardware error | Contact the Support team. |
6560 | Lit up | Battery malfunction | Charging was prevented too late. | Wait for discharging, increase home consumption. |
6561 | Lit up | Battery malfunction | Discharging was prevented too late or the system went into deep discharge via self-consumption. | Battery needs to be charged. |
6562 | Lit up | Battery malfunction | Discharging was prevented too late or the system went into deep discharge via self-consumption. | Battery needs to be charged. |
6563 | Lit up | Battery malfunction | Discharging was prevented too late or the system went into deep discharge via self-consumption. | Battery needs to be charged. |
6565 | Lit up | Battery malfunction | Hardware error | Contact the Support team. |
6566 | Lit up | Battery malfunction | Hardware error | Contact the Support team. |
6567 | Lit up | Battery malfunction | Internal system error | Contact the Support team. |
6568 | Lit up | Battery malfunction | Internal system error | Contact the Support team. |
6570 | Lit up | Battery malfunction | Ambient temperature too high | Check ambient temperature. Check installation conditions. |
6571 | Lit up | Battery malfunction | Ambient temperature too low | Check ambient temperature. Check installation conditions. |
6573 | Lit up | Battery malfunction | Internal system error | No action necessary 2 |
6574 | Lit up | Battery malfunction | Internal system error | No action necessary 2 |
6579 | Lit up | Battery malfunction | Internal system error | No action necessary 2 |
6583 | Lit up | Battery malfunction | Hardware error | Contact the Support team. |
6584 | Lit up | Battery malfunction | Hardware error | Contact the Support team. |
6590 | Lit up | Battery malfunction | Internal system error | No action necessary 2 |
6656 | Lit up | Battery malfunction | Ambient temperature too low | Check ambient temperature and installation conditions. |
6657 | Lit up | Battery malfunction | Ambient temperature too high | Check ambient temperature and installation conditions. |
6658 | Lit up | Battery malfunction | Internal system error | Contact the Support team. |
6659 | Lit up | Battery malfunction | Internal system error | Contact the Support team. |
6670 | Lit up | Battery malfunction | Discharging was prevented too late or the system went into deep discharge via self-consumption. | Battery needs to be charged. |
6671 | Lit up | Battery malfunction | Charging was prevented too late. | Wait for discharging. Increase home consumption. |
6672 | Lit up | Battery malfunction | Discharging was prevented too late or the system went into deep discharge via self-consumption. | Battery needs to be charged. |
6673 | Lit up | Battery malfunction | Charging was prevented too late. | Wait for discharging. Increase home consumption. |
6674 | Lit up | Battery malfunction | Discharging was prevented too late or the system went into deep discharge via self-consumption. | Battery needs to be charged. |
6675 | Lit up | Battery malfunction | Charging was prevented too late. | Wait for discharging. Increase home consumption. |
6676 | Lit up | Battery malfunction | Ambient temperature too low | Check ambient temperature. Check installation conditions. |
6677 | Lit up | Battery malfunction | Ambient temperature too high | Check ambient temperature. Check installation conditions. |
6678 | Lit up | Battery malfunction | Internal system error | No action necessary 2 |
6679 | Lit up | Battery malfunction | Internal system error | No action necessary 2 |
6680 | Lit up | Battery malfunction | Internal system error | No action necessary 2 |
6681 | Lit up | Battery malfunction | Internal system error | No action necessary 2 |
6682 | Lit up | Battery malfunction | Internal system error | No action necessary 2 |
6683 | Lit up | Battery malfunction | Internal system error | No action necessary 2 |
6684 | Lit up | Battery malfunction | Charging was prevented too late. | Wait for discharging. Increase home consumption. |
6685 | Lit up | Battery malfunction | Faulty wiring | Check installation/wiring |
6686 | Lit up | Battery malfunction | Internal system error | No action necessary 2 |
6687 | Lit up | Battery malfunction | Internal system error | Contact the Support team. |
6688 | Lit up | Battery malfunction | Internal system error | Contact the Support team. |
6689 | Lit up | Battery malfunction | Internal system error | No action necessary 2 |
6690 | Lit up | Battery malfunction | Internal system error | No action necessary 2 |
6691 | Lit up | Battery malfunction | Cable interruption or wiring error on communication cable | Check wiring |
1) If the error occurs several times/persistently, please contact the Support team.